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it feild engineer / 1st line network support

  • IT
  • St Pauls
  • £10.00 - £13.00 per hour
  • Contract
  • Full Time
  • LBTECHNICALSUPPORT
  • 12 Oct 2017
  1. Jobs in London City from Office Angels
  2. Office Angels
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WOW FACTOR: OUTSTANDING opportunity to join a large international company based in the heart of the City in an extremely varied, diverse and busy IT Support role. Our client is looking for an excellent candidate who has genuine interest in IT as well as having some previous support experience to bring to the role. JOB ROLE: Technical Support JOB TYPE: Temporary COMPANY: HOURS: 9:00 - 17:30 Duration: 2 - 3 Months SALARY: £12-£13 per hour LOCATION: City of London CULTURE: Corporate, Professional business environment Duties will include but are not restricted to:



* Maintaining 100 plus classroom desktops. To develop, maintain, support, desktop/laptop systems, OS deployment and configuration, software packages using deploying and managing tools like Symantec Ghost
* To undertake investigation, diagnosis and resolution of PCs, operating systems and hardware problems.
* Setting up the desktops and laptops for the various vendors training run by Arrow ECS Education.
* Supporting live training classes and interfacing with various lab vendors for problem resolution.
* Provide 1st level network support.
* Maintain/Update course requirement profile and support course image creation.
* Document technical process guidelines where required.



Person specification



* Experience of working in a customer facing, technical support role
* Knowledge of network protocols, subnetting, TCP/IP, DNS, DHCP, Ethernet and wireless
* Network support and fault diagnosis skills
* Methodical, logical and intelligent approach to problem resolution.
* Excellent written and verbal communication skills with all levels of staff.
* Ability to learn and acquire new skills quickly.
* Willing and able to work flexibly particularly with respect to periods of high work load including weekends and evenings and willingness to travel regularly to other centres.
* Able to work under own initiative and a good team player

If this company and position appeals to you then please apply your CV on-line. Advertised by Office Angels, City branch Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer

Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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